Digital Marketing Account Manager

About Huzzle

Huzzle helps strong candidates land roles with leading employers across Australia, Canada, Europe, the UK, and the US. It works for startups, agencies, and tech platforms in SaaS, MarTech, FinTech, and EdTech. It isn't an outsourcing agency: the client hires you in-house as a full member of its team.

Role Type: Full-time

Engagement: Independent Contractor

About the company

The client is an award-winning digital agency that builds ROI-led growth plans for home-service, medical, and e-commerce businesses. Strong in the US market, it focuses on SEO, PPC, and custom web builds. Its “commodity killer” approach puts data-backed results and open partnerships ahead of vanity numbers. Acting as an extension of each client's team, it helps them grow revenue with joined-up marketing and advanced paid media.

Job Summary

The client, an Austin-based agency at the front of its field, wants an energetic, strategic Digital Marketing Account Manager. You're not a go-between but a trusted adviser who connects complex digital strategy with real business growth. It suits a proactive communicator who likes owning client relationships and working in fast-moving SEO and PPC, on a remote-first, high-performing team.

Key Responsibilities

• Be the main contact for a varied set of clients, from onboarding through ongoing optimization.
• Hold a regular rhythm of calls, progress updates, and reporting so stakeholders stay informed and involved.
• Work with in-house specialists to steer strategy and keep work on track, in scope, and tied to client KPIs.
• Watch performance data to pull out useful insights and spot chances to grow or improve.
• Teach clients SEO and PPC basics, turning technical metrics into plain business value.
• Keep clients very satisfied, aiming for at least 95% retention and NPS of 8 or more.
• Hit project deadlines through strong organization and teamwork across departments.

Requirements

• 2+ years in account management, client success, or another client-facing role.
• At least 1 year working at a digital marketing agency.
• Good practical grounding in SEO and pay-per-click basics.
• Comfortable reporting from GA4, Google Ads, and Meta Business Manager.
• Able to pull, analyze, and explain performance reports and KPIs on your own.
• Has worked in CMS platforms like Webflow, WordPress, or Shopify.
• Excellent communicator who speaks and writes clearly and confidently.
• A dedicated home workspace, reliable internet, and strong time discipline.
• Legally allowed to work in the U.S.

Nice-to-Haves

• Has worked with home-service clients (HVAC, plumbing, remodeling, and so on).
• A creative touch for documenting processes and telling stories.

Benefits

🌎 Remote throughout, with international clients and flexible working 🚀 Fast-growing digital agencies whose clients are global brands 📈 Room to build a long career in client success, account management, or marketing strategy 🎯 Practical experience running high-impact campaigns across many channels 🤝 Structured onboarding and steady support so you can succeed

Application process

Submit your application through NorthStar. Employer screening may follow after submission.